Experienced Customer Service Specialist with experience gained in the service sector. Confident when speaking with customers and attending to their needs. Adept at solving problems and able to think quickly on feet. Practiced at offering a first-class service to customers, making their experience right, the first time. Able to lift 50lb + and proficient in multiple programs and services including MS Office, iSell, SAMS, and PDOC.
IKEA North York, Toronto ON.
December 2021 - Present
Returns and Exchanges Team Support (shift/floor supervisor)
IKEA North York, Toronto ON.
September 2017 - December 2021
Customer Relations Support (Full time)
IKEA North York, Toronto ON.
November 2015 - September 2017
Home Delivery Co-worker
Rexall Pharma Plus, Toronto ON.
October 2015 - August 2016
Fader’s Bottle Exchange and Envirocentre, Sackville NS.
June 2014 - August 2015